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Casino.me Review (Germany)

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Highlights of our Casino.me Analysis:

  • Accepts cryptocurrencies
  • Promotes responsible gambling
  • Live chat support

About the Casino

Casino.me is a relatively new player on the market that is bound to delight every casino fanatic out there. It was founded in 2014 but only started operating in 2020. It’s also one of four casinos operated by Sweetspot N.V., a reliable name in the casino industry. It’s currently only available in Germany and Japan, but we’re hoping that a worldwide expansion will soon be on the cards.

In this Casino.me review, we’ll discuss how it stands out from the competition thanks to the incredible range of games it offers, its great design, and the fact that it accepts cryptocurrencies for deposits and withdrawals.

User Experience

User experience plays a crucial role in answering the question: “Should I stay or should I go?” Luckily, the team in charge of the design and UX of Casino.me thought it through so you can navigate your way through the vast selection of games very easily.

The games are conveniently divided into Casino.me’s Live Casino and Casino sections on the right. Within each of those, you can take advantage of the navigation tab on top of the page, which you can use to find a particular game within a section quickly.

Once you find that special game that keeps you coming back for more, you can effortlessly add it to your “My Games” selection. If you consider the number of games available, this tab comes in especially handy for quick navigation.

Apart from being easy to navigate, the casino’s website is also easy on the eyes. With a sleek and minimalistic design, great graphics within the games, and a terrifying but also kind of adorable shark to greet you on the Casino.me casino home page, it feels like a great place to have some fun.

The only negative thing about the platform’s UX is the lack of a mobile app. Yes, the mobile website is responsive and you can still play games on the go, but having an app would certainly be a nice addition.

Promotions

Promotions are an integral part of any casino experience. This particular casino’s bonus offers could put some of its competitors to shame.

The welcome bonus at Casino.me is very competitive indeed; it will match your first deposit by 100% up to €500. Another great Casino.me promotion offers you a 50% bonus for your second and third deposit, again capped at €500.

You’ll get an additional 250 free spins if you deposit €100 or more. You can use these within Book of Dead and you get one guaranteed bonus round on Razor Shark.

On the other hand, the wagering requirement is fairly steep: 40 times the bonus amount. You won’t be able to find any no-deposit bonus at this casino, unfortunately.

However, Casino.me’s VIP program is nothing if not neat. Its key feature is the CashME pot, which is a claimable cash reward. A percentage of each bet you make goes toward your CashMe pot.

After 1,000 spins, you can claim the cash you have within it, and it will be added to your balance. From there, you can either gamble with it or withdraw it.

Game Selection

Casino.me offers quite a wide selection of games to its players. It currently hosts more than 1,700 games, including both casino and live casino ones. Among that variety, you’ll find classic slot games, roulette, jackpot games, scratch cards, and table games. Each of these has a demo, which we tested for this Casino.me review. You too can try each of them out to find your best match.

On the live casino side, you can enjoy playing the standard casino games: roulette, blackjack, baccarat, and poker. There’s also a fun section with game shows like Deal or No Deal and Dream Catcher.

These games – both the regular and live ones – come from a great range of providers, all of them recognized and trusted names within the niche. At Casino.me, you’ll find games from Pragmatic Play, Relax Gaming, Play’n GO, Fantasma Games, NetEnt, Playson, Evolution Gaming, Microgaming, and Triple Edge Studios, to name just a few.

Security & Safety

Casino.me’s security and safety are important aspects to consider if you think this could be the perfect casino for you. After all, no one wants their data to be sold to a third party or their money to vanish into thin air.

This casino is licensed in Curacao, which means it follows the standard online gambling regulations. The fairness of all games on the site is ensured by a random number generator (RNG), so you can rest assured that Casino.me casino games are well and truly legit.

Unfortunately, not much is disclosed about this casino being GDPR-compliant. Considering that its primary user base comes from Germany, it’s reasonable to assume that it is; however, there’s no clear declaration on the casino’s website. It does, however, have SSL encryption, which ensures that no third party can interrupt your gameplay and steal your data.

Speaking of safety, we also need to mention that this casino promotes responsible gambling. You have options for cooling-off periods and there are many helpful limits set in place. For example, you could ask the Casino.me customer support team to block you from your account for a certain time if you feel like you need to cool down.

Customer Support

Customer support is another aspect at which the casino excels. Online reviews state that the customer support team members are accommodating and knowledgeable. You can reach them via phone, live chat, and email, but only during working hours between 09:00 and 00:00 CET.

Considering that the website was created for the German market, it’s good to know that support officers can answer your questions in both English and German. We’ve found plenty of Casino.me reviews that praise these customer support agents for their helpful and timely responses.

Deposits & Withdrawals

At the time of writing this casino review, Casino.me accepts euros from its German players and USD from its Japanese enthusiasts. Cryptocurrencies are also accepted; you can make deposits and withdrawals in Bitcoin, Litecoin, Ethereum, and Ripple.

You can also make deposits and withdrawals using Quickbit, ecoPayz, Cryptopay, and SOFORT. How long the deposit or withdrawal will take depends on your chosen payment method. The quickest can be instant, as is the case with crypto, or it could take a day or two to get your funds processed.

When making your deposits, you should keep in mind that there is a minimum deposit amount, which is around €10, and a minimum withdrawal amount of €20. At the time of writing this Casino.me review, the maximum deposit and withdrawal amounts are the same – both €10,000, except for credit card withdrawals, which have a limit of €2,000. However, considering that there aren’t any limits to the number of withdrawals you can make per month, this isn’t really an issue.