The Reviewing Procedure - How We List, Test and Rank!
We love gambling and the way cryptocurrencies bring a host of benefits to this great hobby. Every Bitcoin casino has the potential to deliver the substantial advantages of blockchain technology. But that doesn’t mean we should accept sub-par quality in design, implementation, or operating terms and conditions.
Our exclusive evaluation protocol judges Bitcoin casino sites according to all the important criteria that make great sites great – not just crypto support. Our unique methodology is based on years of gambling at conventional and crypto sites. We’ve refined and focused our criteria over the years to ensure we deliver precisely the information you need to choose the best crypto gambling site for you.
1. We Consider the Quality of the Experience
Whether you gamble for fun or you’re looking to win some serious cash, the site’s usability is essential. Good casinos create a positive, comfortable environment where first-time visitors can find what they need quickly and experienced players are comfortable settling in for long gambling sessions. Navigation aids, menus, and help should be immediately accessible but unobtrusive. The best sites deliver both exceptional web design and rich gambling offers. Yes, there’s a subjective element to rating user experience. That’s where our years of experience at hundreds of sites give us the edge. We give you a reliable, trustworthy depiction of each Bitcoin gambling site.
2. We Evaluate Promotions and Bonuses
One of the main things gamblers think about when it comes to online casinos is the bonus offers and special promotions they provide. Besides the welcome bonus that almost every casino offers, some sites offer bonuses for those who play certain games, who visit on certain days of the week, or who have visited often enough to become VIPs. We take the bonuses we’re qualified for and we find out what strings are attached to bonus funds. We analyze special promotions that are active for a limited time only and daily offers that are too good to ignore. With our help, you’ll discover the most lucrative options that will take your online gambling to a whole new level.
3. We Assess the Titles
Game quality is essential for the optimal gambling experience – which is why we pay special attention to it and rate it carefully. A good casino will give you hundreds of games to choose from, whether they’re built in-house or created by other providers. We commend websites that use more than a few providers because that adds to variety and keeps gambling interesting. It is also vital that the casino’s gaming software is reliable. You don’t want to wager on a game that breaks down while you’re playing or keeps loading for hours. There’s nothing more frustrating than dealing with the limitations of bad software.
4. We Test Customer Service
Where do you turn if something goes wrong? If you don’t understand why a game isn’t paying off, or when a software malfunction claims your stake and won’t give it back? That’s when you need to talk to the customer support staff. Not tomorrow, not during business hours, not in half an hour when they’re back from lunch. Now. We expect 24/7 customer support via multiple channels: live chat, instant messenger, Twitter, telephone – we don’t much care which. We just want them to be there when we need them.
And just being there isn’t enough. Are the casino’s agents knowledgable? Do they have the authority to resolve your problem? Are they professional, polite, and friendly? Do you get the help you need in a reasonable time in a reasonably pleasant way?
These are some of the questions we ask when we assess the quality of customer service. When you’re playing with real funds, you deserve to know upfront what kind of service you can expect.
5. We Evaluate Transaction & Payment Policies
Security, anonymity, low fees, and rapid payouts are all potential benefits of Bitcoin gambling. At some crypto casinos you’ll enjoy all those benefits, while others do business the old way despite the potential advantages of cryptocurrency.
You shouldn’t have to provide your name, address, or government ID to a crypto casino. The blockchain world supports transparent transaction processing among anonymous users. That helps keep you secure and your business private. That’s why we test to ensure that online casinos keep the signup process simple and don’t demand unnecessary information.
6. We Appreciate Responsible Gambling Practices
Gambling is fun and we’ve heard that it can even be profitable sometimes. It can also be addictive when people get carried away. Responsible online casinos acknowledge problem gambling and some offer resources to help. We are in favor of gambling sites that care about the user community, that are responsible members and not just ruthless money-grabbing machines.
We assess all of these factors when we review Bitcoin casino websites so we can give you a faithful representation of the sites and their features. Our goal is to give you enough information to choose a website you can trust to treat you fairly, and that you’ll be satisfied with your choice later.