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Joo Casino Review

Joo Casino review Bitcoinfy

Highlights of Our Analysis:

  • Good loyalty rewards
  • A selection of provably fair games
  • Fast withdrawals
  • 24/7 live chat support
  • Supports a wide selection payment methods and cryptocurrencies

About It

At first glance, Joo Casino seems like a newcomer to the casino business. In reality, it is a bit of a rebrand – the popular Princess Star casino from 2014 was given a new name in 2017, and the site has been updated. What hasn’t changed is the wide selection of provably fair games and excellent payment options, including support for Bitcoin and other cryptocurrencies. The casino is owned by Direx N.V. Casinos and is licensed by the government of Curaçao.

Gaming Experience

Joo Casino features a predominantly black UI theme with all the standard options you’d expect from a Bitcoin casino. Upon entering the site you are greeted with a selection of top games – the most popular games on the platform at the moment. You can scroll down to find new Joo Casino games as well as those recommended by the operator. The top bar features quick access to the following sections: Bonuses, VIP, Payment Methods, Tournaments, and the Pragmatic Global Promo section, which informs you about time-limited promotions that are in effect. There are also Log In and Sign Up sections on the right side of the top bar. The interface is generally well designed and easy to navigate, and while there is no mobile app, the site is optimized for use on mobile devices and runs well no matter what platform you use.

Bonus Offer

Joo Casino bonus offers are fairly generous across the board. You get bonuses for your first four deposits, and can earn up to 450 dollars or euros and 150 bonus spins. The first deposit will net you a 100% match (up to 100 dollars or euros) and 100 free spins. The second gets you a 50% match (up to 100 dollars or euros), and the third is a 75% match of whatever you wager (up to 150 dollars or euros) – but no bonus spins this time. Spins return when you make a fourth deposit. You’ll receive a 100% match on whatever you wager (up to 100 dollars or euros) and 50 free spins.

Joo Casino free spins and bonuses are valid for two weeks. In order to withdraw bonus funds, they must be wagered at least 50 times.

There are also good incentives for existing players – a 40% reload bonus (up to 100 dollars or euros) on Mondays and a chance at as many as 50 free spins on Wednesdays. Joo Casino’s 10-tier VIP system provides further cash rewards and free spins with popular slots from developers like Amatic and NetEnt. There are also seasonal tournaments on Mardi Gras, Groundhog Day, and other holidays.

Game Selection

Joo Casino slots and table games run on the very popular “SoftSwiss” platform. That means Joo has access to a wide variety of popular casino games from top brands such as NextGen, MicroGaming, and NetEnt. One of the main draws of the casino is its well-rounded selection of live games with dealers you can interact with as you play. All of the standard table games are there, including roulette, poker, baccarat, and blackjack. The casino also features a wide selection of the most popular slot games such as Book of the Dead, Book of Egypt, and Aztec Magic. With more than 700 slots, you’re not likely to get bored. The seasonal slots tournaments feature good prizes of up to 300 dollars or euros, giving you another incentive to try out the slot games.

Security & Safety

While the Curaçao licence isn’t one of the most confidence-inspiring gaming licences in the world, everything else about the casino is very good. When it comes to security, you’re protected by industry standard SSL encryption. The random number generator has ISO/IEC 17025 certification from iTech Labs. Joo Casino is also a member of the Association of Players, Casinos and Webmasters (APCW) and the Gambling Portal Webmasters Association (GPWA). In terms of responsible gambling practices, there are options for putting self-imposed limits on betting and self-exclusion on demand.

Customer Support

First the bad news – if you love chatting on the phone, Joo Casino may not be for you, as there are no phone support options available. There is a 24/7 live chat on the website, however, as well as a form you can fill in for email support. Response times tend to be quick and the staff is very friendly and knowledgeable.

Banking

Joo supports a solid selection of payment and withdrawal options. You can opt for a bank transfer, use credit cards, or make exchanges with e-wallets. Joo Casino minimum deposit and withdrawal limits are fairly high at 20 dollars or euros each.

Supported currencies include EUR, USD, BTC, RUB, NOK, AUD, NZD, CAD, PLN, ETH, LTC, BCH, and DOG. We recommend using Bitcoin or another cryptocurrency, as deposits and withdrawals tend to be instantaneous, while other methods may incur processing delays.

Just be aware that once deposited, cryptocurrencies cannot be exchanged for euros or dollars, and some of the site’s games do not support crypto bets.